Description | A Network Administrator, reporting to the Director of Technology, is sought to provide on-site and in-house systems management and engineering support for LAN and WAN infrastructure, application services, servers, storage systems, and infrastructure services.
Essential duties and responsibilities, include (but are not limited to):
- Designs, installs, configures, documents, maintains, supports, and troubleshoots infrastructure and server technology.
- Monitors network utilization and error statistics to ensure that the network infrastructure is operating at optimal performance and reliability levels.
- Manages systems and provides support to maintain high availability and fault tolerance of all networks, applications, systems, and resources.
- Develops and maintains current systems, applications, security, and network/server configurations and documentation.
- Performs and/or oversees server operating system and software application installation and upgrades and notifies users of system changes and downtime.
- Configures and oversees the maintenance of the district’s email, web and filtering servers and all associated software, including district data backup and antivirus policies, as well as any other additional server architecture that may be added in with future developments.
- Keeps up-to-date documentation of applications, systems and network equipment. Maintains records of all problems, resolutions, and inventory relating to computers and other technology systems and software.
- Maintains records including user accounts, computer system and security configurations, parts inventory, computer operation activity, maintenance schedules, problems and actions taken, and prepares and presents reports as necessary.
- Recommends upgrades and solutions to support present and future needs for the organization and stakeholders.
- Monitors all issues involving security breaches and/or breakdowns, in addition to any other areas as defined by the director of technology.
- Maintains a comprehensive understanding of industry standard best practices, state-of-the-art network architectures, advances in network hardware and software technologies, and serves as high level technical expert to the district.
- Promotes and ensures security and confidentiality of computer systems and data; plans and implements disaster recovery procedures.
- Maintains backup and restoration procedures on respective systems and infrastructure.
- Collaborates with district departments, other districts, and partners to provide technical support and guidance on local and regional networking initiatives.
- Continuously expands upon current skill set by attending required training sessions.
- Provides training and/or knowledge sharing as required.
- Responsible for after-hours onsite and remote access support of mission critical systems.
- Serves as on-call support to assist users in the district office, other buildings, and supports other technology staff members.
- Maintains high level security access to critical computer servers and systems.
- Projects a positive image of the district and its programs and services through a positive customer-service oriented attitude.
Qualifications:
- College degree preferred – Computer Science or technology major
- Minimum of two relevant certifications (MCSE, CNE, CCIE, etc.)
- 4+ years of Network Engineering experience
- Microsoft and Google for Education administrator experience
- MDM experience with Windows, iOS, macOS, Chrome, Android
- Possess advanced skills with Cisco, Traffic Manager type devices
- Knowledge of caching technology, RADIUS and TACACS preferred
- Experience with DNS and IP administration
- Expertise in LAN protocols such as HSRP, Spanning Tree Protocol, and VLAN trunking
- Experience with TCP/IP, RIP, OSPF, BGP and EIGRP
- Strong customer service skills with exceptional verbal and written communication skills
- Successful track record completing network engineering projects
- Knowledge of Network Management tools
- Ability to evaluate critical systems, prioritize work and determine solutions
- Ability to work unsupervised, be a self-starter, well-organized, and be able to multi-task
- Ability to remain calm in a high-pressure atmosphere
- Ability to interpret and apply laws, regulations, and policies as directed
The salary range is $65,000-$75,000.
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